Hi Michel, this is my report - it seems to agree with me that there is a problem - but what is the solution.?Ĭlick the links for more information from Apple Support Communities.Ĭlick the links for more information about that line.Ĭlick the link to delete unused files. It is not malware and can be safely downloaded and installed onto your Mac.Ĭopy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we can all help with your Mac performance issues. This is a free app that has been honestly created to provided help in diagnosing issues with Macs running the newer versions of OS X. If you like, please go ahead and download, install and run Etrecheck.Įtrecheck was developed as a simple Mac diagnostic report tool by a regular Apple Support forum user and technical support contributor named Etresoft.Įtrecheck is a small, unobstrusive app that compiles a static snapshot of your entire Mac hardware system and installed software. It would help us to help you if we could have some more technical info about your iMac. The Original Poster never even responded to my queries Your Mac slowdown issues maybe different from those who posted. Try resetting the System Management Controller: After the process is finished, shut down your Mac and turn it back on after about 30 secondsĪpart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there: How to Reset NVRAM on your Mac - Apple Support

After this, click on Verify Disk Permissions and then on Repair Disk Permissions Click on Verify Disk and then, if asked to fix problems, on Repair Disk Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive) If this doesn't help, follow the instructions below: After your Mac boots up, restart it as you usually do. Release the Shift key when you see a grey Apple sign and the progress bar below this sign Right after you hear the startup tone, press and hold the Shift key Wait until your computer turns off and after that press the Power button Hi! Try these basic troubleshooting steps:

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